Customer Serviceexecutive - Hyderabad, India - Tata Communications
Description
Job Family Descriptor
Maintain customer accounts and ensure billing accuracy consistent revenue generation delivery of billing information to customers address billing discrepancies track and keep total receivables outstanding under control ensure consistent cash inflow into the organization Ensure achievement of collection targets and reduce outstanding collections and debt bucket Lead drive guide and monitor operations related to credit and settlement audit operations including annual planning regular operations dispute resolution with customer satisfaction focus Accounts Payable Track payments expenditures process invoices expense claims reconcile processed payments Analyze accounts monthly report generation resolve invoice discrepancies along with providing support in audit monthly closing
Broad outline of the Role
Managing Enterprise customer collection process
Operating Network - Key External
Operating Network - Key Internal
Individual Contributor
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Graduate with alteast Min of 2 years experience - preferably Telecom Background
Other knowledge/skills
Key Responsibilities
Technical Competencies
Knowledge / Skills
Job Segment:
Accounts Payable, Operations Manager, Telecom, Telecommunications, Financial, Finance, Operations, Technology
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