Cash Application Specailist - Hyderabad, India - Dupont

Dupont
Dupont
Verified Company
Hyderabad, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

INTRODUCTION


At DuPont, we are working on things that matter, whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers in this global pandemic.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you


WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter


Get to know our
Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Get to
Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all


Have the
Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career.

We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.


ROLE DEFINITION
Dispute Management


RESPONSIBILITIES DESCRIPTION

  • Identify, capture and code disputes in SAP system
  • Ask customer probing questions to fully understand the issue. Log all issues even if they can be resolved immediately
  • Collect payment of the nondisputed amount of the invoice. Resolve the dispute immediately where possible and assigning to closure status
  • Reviews dispute status daily and follows up on any questions / follow up items from the Resolver
  • DA should be able to recommend resolution to / closure action for the dispute
  • Investigate the validity of the dispute and returns to functional resolver for identification errors
  • Works with individuals in functional roles to help resolve dispute but will remain accountable for dispute
  • Work with the customer to agree on an appropriate resolution to the problem
  • Complete the resolution activity (
    Issue sales adj. where needed)
  • Notes trends in disputes and seeks immediate corrective actions
  • Investigate the validity of the dispute
  • Provide insight as to how the dispute is to reroute / recode as necessary
  • Work with the customer to agree on an appropriate resolution to the problem
- ._


Your key responsibilities will be/what you'll do:

JOB QUALIFICATIONS

  • Good accounting knowledge
  • Good Analytical, research and followup skills
  • Good communication skills both oral and written
  • Must be accurate and detail oriented
  • Good command over MS Excel and Word

Requirements:


  • Should be able to handle all kind of Critical Invoices in the process
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