International Voice Process - Hyderabad, India - CstoreIQ India Pvt Ltd

Description

The primary task of a executive is to handle calls from customers or clients and provide them with a solution to their queries.

• Should have good Oral and written communication.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is.
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be very responsible.
• Should carry out various other professional services onboarding our customers to our product
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
• Its completely nightshift and there will rotational shift on weekends on holidays if there is any business requirements.

• Health insurance
• Provident Fund

• Night shift
• US shift

• Overtime pay
• Yearly bonus

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)