Servicing Engineer - Chennai, India - Statiq

Statiq Chennai, India

1 month ago

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Description

About UsJob Role:

Service EngineerLocation:

ChennaiSector:

Electric Vehicle ChargingJob Type:

Full-TimeDepartment:
ServicingWhy Statiq?Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country.

Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator , a Silicon Valley based accelerator program.

ResponsibilitiesServices Complaints ManagementServices Spares Inventory Record MaintainService Associates ManagementCustomer Escalation ManagementService Revenue GenerationTraining to Customers/ Service PartnernerDaily Reports as per Management RequirementRequirementsWHAT ARE WE LOOKING FOR?To develop Good Interpersonal relationship with Customers/Other Team Members.

Good Product Knowledge for EV Chargers/SMPS/UPS.Familiar in working on Laptop/ Excel/MS Word/Power PointExtensive travelling in respective Circle/ Region.
Familiar with CS Commercial Activity like Billing/ Payment Collection/ PO Validation.
Capability to Manage Associate Manpower.

Analytical skills to analyse fault & implement feasible solution as CAN/Tera-term/J-tag/RS485/ RS232, ChargingProtocols -GB/T, CCS-2, AC Type2.Standards ISO-15118, ISO-92196, ISO-61851, SAE-J1772, OCPP, PLC etc.

Breakers MCCB, RCD, ELCB, Rectifiers, Network OperationKnowledge of LV, HV components, BMS, Controllers & Micro ControllersRequirementsEligibility Criteria:

Degree/ Diploma in Electrical / Electronic Engineering3 5 Years' experience in Customer Service Support for EV Chargers/ SMPS /UPS.

Good English Communication in Written/ Speaking.

BenefitsWHAT'S IN IT FOR YOU?Work with the super enthusiastic & passionate team who are looking forward to building India's largest EV infrastructure.

Amazing exposure to start-up culture – Be ready to take up challengesWe believe in "Growth" , as we grow we will make sure you grow as well.

We have learning policies as well , where for your learning we will be paying.
Medical Insurance covering your whole family

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