Customer Delight Executive(CRM) - Mumbai, India - Looper Development Services Private Limited

Looper Development Services Private Limited
Looper Development Services Private Limited
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
What do I need?


Good communication skills
Fair analytical skills

Energetic

Operational excellence

Experience up to 2 years Customer Chat Support Specialist

Startup Experience Required

Graduate

What will I be doing?


Enhance Customer Experience Via Delight Channels
Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features

Inform customers about new features and functionalities


Data Maintenance & Reporting

Tech Stack & Tools
Excel

Freshdesk of Similar Tool

Data Studio or Similar Tool (Slight Knowledge)


Language
Tamil

Telgu

Hindi

English


Salary:
₹600, ₹1,000,000.00 per year


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 2 years (required)

  • Zendesk: 1 year (preferred)
  • CRM: 1 year (required)
Microsoft Excel: 1 year (required)
Quality Auditor: 3 years (preferred)


Language:


  • Hindi (required)
  • English (required)
  • Tamil (required)

Speak with the employer
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