Configurator - Chennai, Tamil Nadu, India - Wipro Limited

Wipro Limited

Verified Company

Chennai, Tamil Nadu, India

6 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Overview:

Role Purpose

The purpose of this role is to be responsible for configuratingand maintaining the software and other technological aspects of theproject being run for the Wipro client_

Do
- **- _ Collate configuration requirements from the functions/ BUs/ SLsand obtain approval from business owners_
- _ Plan and execute assigned configuration tasks within deadlines_
- _ Provide system configuration support based on changing businessneeds_
- _ Assist in system analysis, design, development, and testingactivities_
- _ Provide support in developing, implementing and testing patchreleases and system upgrades_
- **Maintenance of the configuration archive and its upkeep**- _ 100% compliance to configuration standards and procedures_
- _ Make changes to existing configuration processes as per theclient requirements and maintain proper documentation/ log_
- _ Analyze and resolve configuration issues in a timely manner_
- _
-
MIS Management, Reporting & Backend Support
- _Preparation of Daily, Monthly status report on certainconfiguration parameters as required by the client & stakeholders_
- _ Documentation & reporting as per the client need onconfiguration standards_
- _ Issue resolution in minimum time possible with respect to anymodification or change requested by the client_

**_
Stakeholder Interaction_****_
Stakeholder Type_****_
Stakeholder Identification_****_
Purpose of Interaction_****_
Internal_**Lead Configurator

Regular reporting & updates

Software Developers

For regular coordination on the software for which testing is done

Display

Lists the competencies required to perform this role effectively:_

-
_ Functional Competencies/ Skill_

Leveraging Technology
Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization
_Competent_:

Process Excellence

Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk -
_ Expert_:
Technical knowledge knowledge of various programminglanguages, tools, quality management standards and processes
_Expert_

**_
Competency Levels_****_
Foundation_**- Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with mínimal support and guidance._

**_
Competent_**- Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well._

**_
Expert_**- Applies the competency in all situations and is serves as a guideto others as well._

**_
Master_**- Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization._
- **_
Behavioral Competencies_**- _ Formulation & Prioritization_
- _ Client centricity_
- _ Execution Excellence_
- _ Passion for Results_

Deliver
**_
No._****_
Performance Parameter_****_
Measure_**1.

Continuous Integration, Deployment

100% error free on boarding & implementation, throughput %,Adherence to the schedule

2.

Quality & CSAT

On-Time Delivery, Troubleshoot queries

Customer experience, completion of assigned certifications for skillupgradation