Front Office Associate - Bengaluru, India - ICON BOUTIQUE HOTEL
Description
Roles & Responsibilities:
- Perform all checkin and checkout tasks.
- Manage online and phone reservations.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Inform customers about payment methods and verify their credit card data.
- Provide information about our hotel, available rooms, rates and amenities.
- Maintain updated records of bookings and payments.
- Respond to clients' complaints in a timely and professional manner.
Keys & Skills:
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor.
- Excellent communication and organizational skills.
- Degree in hotel management is a plus.
Salary:
₹8, ₹20,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Schedule:
- Flexible shift
Ability to commute/relocate:
- Domlur, Bengaluru, Karnataka, Bengaluru , Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
Microsoft Office: 2 years (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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