Female - Retail Sales Executive - Kolkata, India - Moira Group

Moira Group

Verified Company

Kolkata, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role :

Retail Sales Executive

Job brief

Responsibilities

Greet and direct customers
Provide accurate information (e.g., product features, pricing, and returns/exchange policies)
Answer customers' queries about our line of clothing
Conduct price and feature comparisons to facilitate purchasing
Crosssell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Founder/Store Managers.
Stay up to date as we bring new collections.

Requirements and skills

Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
Understanding of the retail sales process
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fastpaced environments
High school degree

Frequently asked questions1- What does a Retail Sales Representative do?

A Retail Sales Representative assists customer's by welcoming them, answering questions, understanding their needs, and helping them pick and choose from our line of collections that suits them the best.

2- What are the duties and responsibilities of a Retail Sales Representative?
A retail sales associate is responsible for helping customers find the right product. They offer assistance and answer questions, so shoppers can make informed decisions about their purchase of merchandise.

Duties include stocking shelves in a neat manner, ringing up purchases on registers as well as tagging products with prices to be displayed around the store or stocked away until needed again.

- What makes a good Retail Sales Representative?
A good Retail Sales Representative requires a strong focus on interpersonal and communication skills. They also require a dedication to excellent customer service and the ability to turn in store visitors to customers.

- Who does a Retail Sales Representative work with?
A Retail Sales Representative works directly with customers who shop at the retail store. You would report directly to the founder of Moira who would work closely with you to train, and give you the knowledge transfer needed to excel in this role

Salary on Offer - INR 8,000 - INR 15,000 excluding variables in bonuses and incentives.

Work Hours - 11:00 AM - 8:30 PM

Week