Systrack & Rds 6 to 9 Years Pune, Mumbai & Bengaluru - Capgemini

Capgemini
Capgemini
Verified Company
Pune, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Work with customers to understand their needs and requirements for Systrack tool implementation.

  • Develop and present a roadmap for Systrack tool implementation that meets the customer s needs and requirements.
  • Provide support to customers during and after implementation.
  • Processes of Service Desk
  • Incident Management and other ITIL processes would be preferred.
  • Strong understanding of Systrack tool.
  • Experience in working with customers to define and implement roadmaps.
  • Experience in working with technology teams to implement solutions.

Primary Skill:


  • Systrack

Secondary Skills:


  • RDS (Remote Desktop Support) + Device Lifecycle mgmt. + AD Add/remove)
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