Field Collection Executive - Chennai, India - ENTITLED SOLUTION

ENTITLED SOLUTION
ENTITLED SOLUTION
Verified Company
Chennai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Manage recovery and collection of outstanding
  • Worked on collection bucket(DPD)
  • The desired associate Achieve monthly ageing & collection targets
  • Open additional channels of recovery, Manage escalations.
  • Negotiate with pastdue accounts for debt recovery.
  • Closely monitor and follow
- up on overdue accounts for timely resolutions.

  • Reminder calls to delinquent customers who failed to make the EMI payment.
  • Explain the consequences to customers of not paying on time.
  • Provide the options of payment channels for making the payment.
  • Follow up with the customers till the payment is received.
  • Ensure that all details of the calls & updates on collections are updated on the system as per the process.

Qualification:


  • EXPERIENCE: Graduate with 1 to 2 years of experience in the collection II Recovery.
  • LANGUAGE: English, Hindi, Tamil, and Telugu are mandatory.
  • WORKING: 6 Days
  • WEEK-

OFF:
1 Day week-off

  • SHIFT: Day Shift

Salary: 15k to 20k per month Fixed.


Job Types:
Full-time, Regular / Permanent


Salary:
₹15, ₹20,000.00 per month


Benefits:


  • Health insurance
  • Work from home

Schedule:

  • Day shift

Application Question(s):

  • Do you have your personal laptop with good Internet Connection?
  • Are you comfortable with these Monthly salary ranges between 15k20k?

Experience:

- debt recovery: 1 year (required)
Debt Collection: 1 year (required)


Language:


  • Tamil (required)
  • Telugu (required)

License/Certification:

  • Debt Recovery Agency (DRA) (required)
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