Relationship Executive - Hyderabad, India - Rebridge Education
![Rebridge Education](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
2 weeks ago
Description
About ReBridge:
ReBridge is into Digital learning focused on the online higher education ecosystem, focussing on ambitious professionals, executives, students who are looking to upgrade qualifications and skills to meet ever growing requirements of corporate sector for a sustainable and successful career.
With best-in-class programs offered in Management, Technology, Analytics, Commerce, Digital Marketing etc., from top universities, we strive to assist, guide professionals in fulfilling their career aspirations.
Job Summary:
- To Call, connect, and attend customer related queries on products & services.
- Responsible for building and managing a healthy relations with existing customers and clients.
- Own, end to end execution of engagement and retention campaigns through various channels.
- Inform customers from time to time about academic related schedules & information.
- To be the first line of coordination with office & students in resolving queries.
- To follow up, inform, guide and work on renewals from time to time.
- To build healthy relations and rapport with customers for repeat business.
- Develop new customers by finding new ways to reach them, creating trust, asking for referrals from existing customers. Ensure the CRM system is acting as an effective sales funnel.
- Make Sales calls for existing and new customers for business growth.
Job Skills:
- Must be quick, energetic, willing to learn and deliver the objective of the company
- Strong, Confident, Pleasing, and approachable personality with positive outlook.
- Patience, Persistence, and high level of customer orientation with business outlook.
- Should be target oriented in terms of driving service and renewals of existing customers.
- Minimum 23 years' experience customer relations, retentions, knowledge on sales required.
- Experience in Education, Banking, Insurance, Telecom, would be a +.
- Graduate with Knowledge on computers & social media would be added advantage.
Salary:
₹300, ₹400,000.00 per year
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you previous experience in customer relations, retentions and service
- Any sales related experience
Language:
- Good oral and written communication skills (preferred)
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