Malayalam Voice Process - Chennai, India - Om Innovation call service and Pvt ltd

Description

Airtel Malayalam voice process

DTH ( tv dish )

Job Role

• Customer Support Executive
• No sales No target
• Very easy process
• Must have very good fluency in Malayalam

There are four voice process

1st process

• Must handle customer queries
• Retain the customer in Airtel
• Must collect the feedback

2nd process

• Must explain the DTH plans to the customer
• Help them in renew the plans

3rd process

• Must give a reminder call to the customer before their tv dish recharge gets over

4th process

• This is about Airtel wifi
• Support the customer in wifi

All the four process has no tagets

Working hour

• 9 am to 6 pm
• Only 8 hours login
• 1 hour break

Week offs

• There are 6 working days
• 1 week off in a week
• That will be in rotation basis
• In a month 4

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹12, ₹14,000.00 per month


Benefits:

• Flexible schedule

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)