Collections Executive - Pune, Maharashtra, India - SgurrEnergy India

SgurrEnergy India
SgurrEnergy India
Verified Company
Pune, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

About us:

SgurrEnergy was originally established in Glasgow, UK in 2002 with an aim to excel in renewable energy consulting. The company with its in-depth expertise progressed exponentially in renewable energy and assessed over 160GW of projects worldwide.

Furthermore, with huge growth and expansion, SgurrEnergy was incorporated in 2007 to provide technical advisory and engineering services for renewable projects globally.


Since its inception, SgurrEnergy has become one of the leading reputed renewable engineering consultancy offering 360° services over the complete project lifecycle.

Our services are tailor-made to meet the requirements at any stage of the renewable energy project.

With a team of more than 135 highly-qualified engineering and renewable expert, we bring a combined 1300 man-years of experience, making SgurrEnergy the largest and only purely renewable energy-focused consulting team across the globe providing feasibility studies, design and detailed engineering, construction management, O&M consulting, performance assessment and technical due diligence services for developers, investors & lenders and EPC contractors.


We are actively working on large-scale utility projects in India, Bangladesh, Sri Lanka, Afghanistan, the Kingdom of Saudi Arabia, Egypt, Vietnam, Philippines, South Africa, Ukraine, Jordan, Australia, the USA, and many more countries; the company is also rapidly expanding to the Far East, Africa, Americas, Middle East, and other Asian countries.


The principle responsibilities essentially include:
Contacting customers and clients with overdue accounts to negotiate payment plans or settlements.

Making outbound calls and sending correspondence to remind customers of overdue payments.

Investigating and resolving any discrepancies in payments or invoices.

Keeping accurate records of all collections activities and communications with customers.

Providing regular updates on account status and progress to management.

  • Developing and implementing strategies to improve collection efficiency and reduce outstanding debts.
Liaising with other departments, such as sales or customer service, to address any issues affecting payments.

Escalating unresolved issues to management or legal counsel when necessary.

Adhering to all relevant regulations and compliance standards governing debt collection practices.

Providing excellent customer service and maintaining positive relationships with customers, while firm in ensuring debt repayment.

As a collections executive, you will be responsible for managing the collection of outstanding debts from customers and clients.

You will work closely with individuals and businesses to ensure timely payments and resolve any outstanding issues. This role requires strong communication skills, persistence, and the ability to handle difficult situations diplomatically.


Requirements:

Excellent Communication Skills.

BPO/KPO Industry Preferred.

Experience: 1 to 3 years.
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