Customer Service Representative - Hyderabad, India - CloudBerg Tec Limited Company
CloudBerg Tec Limited Company
Hyderabad, India
Verified Company
1 week ago
Description
Responsibilities
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Responsible for handling inbound calls from customers and providing them with exceptional customer service.
- Maintaining accurate records of customer interactions.
- Strong problemsolving skills.
- Ability to work independently or as part of a team.
- Ability to multitask and work under pressure.
Qualifications
- At least 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multitask, organize, and prioritize work
Pay:
₹8, ₹31,506.36 per month
Benefits:
- Commuter assistance
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (required)
- Hindi (preferred)
