Customer Service Executive - Mumbai, India - Monks Bouffe

Monks Bouffe
Monks Bouffe
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Location - Mazagaon, South Mumbai


Salary - 25k

  • 30k per month

Employment type - Full-time (Work from office only)


Experience - 1-3 Years


We are seeking a Customer Service Executive who will be responsible for co-ordination with customers, delivery partners, while being solution-oriented in resolving customer queries.


Responsibilities -

  • Interacting with existing and new customers on WhatsApp, Instagram, Facebook messenger.
  • Outbound Calls to past and present customers and a few cold calls.
  • Porter/Wefast booking and support
  • Coordination with customers on incoming orders & payment receivables from B2C & B2B customers.
  • Supporting the marketing team with weekly & monthly WhatsApp messaging
  • Coordinating with delivery partners/executives to book as well as solve shipping related issues with Delivery companies like Pickrr, Shiprocket etc.

Skills Required -

  • Fluent in written & spoken English (Knowing Marathi would be an addon)
  • Solution Oriented approach
  • Strong Communication Skills

Salary:
₹25, ₹30,000.00 per month


Schedule:

  • Day shift

Application Question(s):

  • Are you open to commuting to our office in South Mumbai daily?
  • What is your level of proficiency in English?

Experience:


  • Customer service: 1 year (preferred)
More jobs from Monks Bouffe
See all jobs of Monks Bouffe