Customer Support Executive - Mumbai, India - GameLoot

GameLoot
GameLoot
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

  • Respond to customer inquiries in a timely and professional manner.
  • Provide assistance with order tracking, returns, and refunds.
  • Troubleshoot technical issues with our website and payment gateway.
  • Maintain a high level of product knowledge and stay uptodate with the latest
game releases and features.

  • Use our customer support software to manage and track customer inquiries, and
ensure that all tickets are resolved within our SLA.

  • Identify opportunities for process improvement and provide feedback to the team.

Salary:
₹200, ₹300,000.00 per year


Benefits:


  • Health insurance

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

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