Jm Financials crm Sup Engr neeraj - Mumbai, India - Chenoa Information Services - India

Chenoa Information Services - India

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Payroll Chenoa

Exp - 3-4 Years

work from office everyday.

Location

SUASHISH IT PARK, 680 e, 680E, Food Corporation of India Warehouse, Borivali East, Mumbai, Maharashtra 400066

Notice Period - immediate to 30 Days

Provide technical support for our CRM, ERP and portal users.
Receive and analyze requests related to CRM and its related services from internal stakeholders.
Analyze current business operations, interview users, perform requirements analysis and document feature requests and process improvements.
Record, track, and estimate tasks.
Execute projects using Transoft s software development processes.
Be a CRM expert, develop views, build reports and dashboards, help CRM users get the most out of CRM.
Build views and reports in PowerBI, Excel.
Maintain and enhance our existing systems including CRM and data integrations.
Work with the DevOps-CRM Team to upkeep data, technology and software.
Develop and test workflows, plugins and other processes with support from the DevOps-CRM Team.

Qualifications and Experience:

A minimum bachelor s degree in Computer Science or equivalent experience.
2 years working with Microsoft Dynamics CRM or equivalent.
Intermediate knowledge of Excel.
Microsoft Certification in Dynamics 365 is an asset.
Intermediate knowledge of PowerBI is an asset.
Working knowledge of database principles and SQL.
Working knowledge of OO principles, UML diagrams, UI design and software life cycle tools.
Experience with sales and/or finance software.
Experience with integration software such as Scribe
Experience working in an agile environment.

Skills, Knowledge and Abilities

Selfmotivated and driven to be successful in the work place and in life.
Communicate well with stakeholders of diverse backgrounds.
Able to track, estimate, prioritize and implement many tasks in parallel with multiple different requestors
Exceptional analytical and problemsolving skills.
Good interpersonal skills.

Interested in keeping up-to-date with web technology.