Team Member Extended Warranty Claims Non Motor - Chennai, India - Bajaj Allianz General Insurance Company
Description
:All Risk Claims Management
- Implement Claims SOP within the team and service network and ensure adherence of the same in region
Guide and direct the team member in handling critical claims
End to End claims processing, approving/repudiating claims considering policy terms and conditions
Ensure up to date data entry in Claims Module by ASPs/Self and team members and document collections required for claims processing
Interact with Service Providers'/logistic partners for timely service delivery and monitor service providers payments
Updating customers about the claim's status
ACS Control and Loss Minimization
- Monitor the ACS of the region and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs ( Authorized Service Providers ) to control repair cost and reduce repeat repairs
Implement Salvage Management SOP and drive salvage collection processes on monthly basis at region
Customer grievance management
- Ensure customer grievance to be addressed at top most priority and resolve the same within the set TAT laid down by department/organization
Department
:
South
Open Positions
:
1
Skills Required:
:
Claims Management, Risk Management
Location
:
Chennai
Education/Qualification
:
Graduate
Years Of Exp
:
2 to 6 Years
Posted On
:
- 05Sep2023
Designation
Team Member Extended Warranty Claims Non Motor
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