International Customer Support Executive - Pune, Maharashtra, India - Go ask now technology pvt ltd

Go ask now technology pvt ltd
Go ask now technology pvt ltd
Verified Company
Pune, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Roles and Responsibilities:

In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Experience resolving customer issues, billing, and/or handling product Q&A.


Interest in learning new technologies. Experience promoting and/or selling products and services.


Demonstrated communication skills. The clarity in thought process (Able to articulate his/ her thought)


Ability to handle tough situations with customers. Strong ability to multitask and take fast decisions independently.


Willing to work in a 247 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous


Ensure Timely & Professional Responses to all Queries. Perks and Benefits Cab Facility both ways [ Pick up and drop within Transport radius]


Immense Growth

Opportunities Interview Rounds : 1st Level - UAT / Operations 2nd Level - Versant [ Need to score 60 and above]

Job Types:
Full-time, Permanent


Pay:
Up to ₹38,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift
  • US shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • International Customer service: 1 year (preferred)

Language:


  • English (preferred)

Work Location:
In person


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