Tele Caller Executive - Nashik, India - csv polytech pvt ltd

Description

Job Title:
Telecaller


Job Description:

We are seeking a motivated and dynamic Telecaller to join our team and contribute to our company's growth.

As a Telecaller, your primary responsibility will be to reach out to potential customers over the phone, present our products/services, and persuade them to make a purchase or take desired actions.

Your excellent communication skills and persuasive abilities will be essential in effectively conveying the value proposition of our offerings.


Responsibilities:

• Initiate outbound calls to potential customers from provided leads or lists.
• Introduce our products/services to customers and explain their benefits.
• Answer questions and address concerns to potential customers effectively.
• Provide accurate information about pricing, features, and promotions.
• Maintain a professional and courteous tone during conversations.
• Record and update customer information accurately in the CRM system.
• Follow up on leads and inquiries to nurture relationships and close sales.
• Collaborate with the sales team to achieve sales targets and objectives.
• Keep track of call outcomes, lead conversions, and other relevant metrics.
• Continuously improve product knowledge to provide accurate information.
• Adhere to scripts and guidelines while adapting communication to each customer.
• Handle objections and rejections with persistence and professionalism.
• Meet individual and team performance goals as set by the management.
• Assist in generating and analyzing reports on call activity and outcomes.

Requirements:

• High school or diploma or equivalent; additional education is a plus.
• Proven experience as a Telecaller or similar customer service/sales role.
• Excellent verbal communication and active listening skills.
• Strong persuasion and negotiation abilities.
• Comfortable working with sales targets and deadlines.
• Familiarity with CRM software and basic computer skills.
• Ability to handle objections and rejection positively.
• Patience, persistence, and a positive attitude.
• Strong organizational and multitasking skills.
• Flexibility to adapt to changing scripts and strategies.
• Previous experience in telemarketing, customer service, or sales is advantageous.

Join our team and be a key player in our sales efforts.

If you're a proactive communicator with a passion for building relationships and achieving results, we'd love to hear from you.

Please submit your resume and a cover letter detailing your relevant experience.


Salary:
₹8, ₹12,000.00 per month


Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (preferred)

Experience:

- tele sales: 1 year (preferred)


Ability to Commute:

• Nashik, Maharashtra (preferred)

Speak with the employer