Service Desk Engineer - india, India - Next-Link

Next-Link india, India

3 weeks ago

Description

Job Description
Un de nos clients sur Charleroi recherche un Service Desk Engineer pour une mission freelance de 12 mois.
Tâches principales

• Garantir le support aux utilisateurs de la Digital Workplace (Windows10) en conformité avec les spécifications techniques

• Assistance aux utilisateurs:
o Prendre en charge les demandes d'interventions, incidents et informations dans le cadre de l'utilisation de la Digital Workplace (incident management et request mamangement)
o Escale au support niveau de support adéquat si la résolution n'est pas possible dans un délais raisonnable
o Prépare, livre et configure le matériel.
o Accompagnement des utilisateurs dans l'utilisation de leur poste de travail lors de leur arrivée
o Installation / Désinstallation logiciels
o Coordonne avec l'équipe concernée les déménagements, cablage & retraits de matériels.
o Gestion de la CMDB (Asset Management)
o Rédiger et mettre à jour les procédures opérationnelles ainsi que les instructions applicatives.
o Analyser les incidents récurrents et proposer des solutions ou remonter le problème vers le Service Management
Requirements Profil recherché
Les compétences techniques recherchées et les niveaux de séniorité associés.

• Bonne connaissance d'outil deploiement / packaging (Intune)

• Bonne connaissance de Windows 10

• Expérience confirmée en Staging / Imaging / déploiement de desktops & Laptops -

• Expérience démontrée en tant que support digital workplace dans un environnement d'infrastructure ICT Senior (supérieur à 5 ans)

• Expérience en suivi support utilisateurs de niveau 1 et 2

• Expérience prouvée dans un contexte d'entreprise similaire (nombre d'utilisateurs > 2000)

• Expérience confirmée avec les applications Microsoft Office
D'un point de vue compétences "soft skills", il est attendu du consultant:
- qu'il ait un esprit d'équipe : il doit pouvoir se fondre dans une équipe en place
- qu'il soit pro-actif / esprit analytique / précision et rigueur dans son travail
- qu'il soit dynamique et posé
- qu'il soit résistant au stress
- qu'il soit capable de synthétiser et communiquer aussi bien à un Executive Management qu'à une équipe technique
- qu'il soit autonome, capable de travailler en équipe et avec une très bonne capacité à communiquer
Si cette mission vous intéresse merci de m'envoyer votre CV et je reviendrai vers vous dès que possible avec les détails.

L1 Service Desk Engineer

3 weeks ago

24x7 Direct india, India

Job Description · This is a remote position. · Philippine-based Filipino Applicants Only. · SHIFT TIMES: · 4am to 1pm Philippine time, Monday to Friday · OR · 6am to 3pm Philippine time, Monday to Friday · With a rotational days off · As a L1 Service Desk Engineer (SDE) you' ...
Service Desk Engineer

1 day ago

Qtek Systems india, India

Description · : Experience and personal qualities:- · 1-4 year experience in IT or similar customer support/service delivery role · Excellent customer service skills with a high level of focus on quality · Ability to communicate in a clear and professional manner · Probl ...
Technical Help Desk Engineer

3 weeks ago

Anva advanced Techserve Pvt Ltd india, India

Serve as the first point of contact for customers seeking technical assistance over the phone or email · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Wa ...
Service Desk Engineer

3 weeks ago

Booth and Partners Pte Ltd india, India

Job Description · About the Client: · Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partn ...
Executive

3 weeks ago

KP Group India

Executive · We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients' satisfaction. · **Your responsibilities**: · - Configure oper ...
System Administrator

3 weeks ago

NodeFlair India

**Job Summary**: · **Job Type** · **Seniority** · **Years of Experience** · Information not provided · **Tech Stacks** · Microsoft Azure · **Job Title: Service Desk Engineer / Help Desk Analyst** · **Please find below Job Summary**: · **Seeking a service-oriented and self-motivat ...
Associate Technician Field Ops

3 weeks ago

SITA India

Associate Technician Field Ops-37157 · **Profession** · Field Operations · **Work Location** · Asia Pacific-India-Kochi · **Schedule** · Full-time · Description · **PURPOSE** · **What will you do** · Provide field operations support to internal and external customers in accordanc ...
In-charge - Bidar Operations

3 weeks ago

GMR Infrastructure India

Location: Hyderabad, IN- Company: GMR Hyderabad Intl Arprt**JOB PURPOSE**: · To plan & operate the unit as unit controller during the shift, in a optimal way to ensure power generation meets the export schedule in a safe manner. · **ORGANISATION CHART**: · **KEY ACCOUNTABILITIES* ...
Access Control Point Clerk

3 weeks ago

Dhara Consulting Group India

Today · - Secret · - Unspecified · - Unspecified · - Security · - Crane, IN** (ON-SITE/OFFICE)** · - As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered ...
Network Help Desk Operations Officer

3 weeks ago

IRECRUITERS AFRICA india, India

Job Description · Our client is a startup network infrastructure company that specializes in providing managed services for infrastructure, network management, data integrations, and application management in Nigeria. The Company is known for its reputation for high-quality serv ...
Structural Designer

3 weeks ago

Padink Engineering india, India

Job Description · Auto desk Civil 3D is a powerful software specifically designed for civil engineering and infrastructure projects. It's commonly used by structural designers, civil engineers, drafters, and other professionals involved in the design, drafting, and management of ...
Technical Consultant

3 weeks ago

Supermicro india, India

Job Req ID: 24023 · Essential Duties and Responsibilities: · This would be a highly skilled Technical Engineer that will be the Supermicro point of contact to provide onsite technical training for a team of service desk teams and be the point of contact of any escalation th ...
Help Desk Technician

3 weeks ago

POWER BRIDGE SYSTEMS PRIVATE LIMITED india, India

Job Description · We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, ex ...
Systems Engineer

3 weeks ago

Power House india, India

Job Description · Systems (Project) Engineer: Corona, CA · Looking for a professional with B.S in Mechanical Engineering or related engineering fields. · 1-3 years' work experience in an engineering environment or experience in the oil and gas industry is a plus. · Knowledge of ...
Level 2 Helpdesk

3 weeks ago

Staff Domain Inc. india, India

Job Description · Job Summary: · The Level 2 Help Desk is responsible for providing IT consulting services to our clients and leading a help desk team. The focus is on business IT systems and responsibilities include design, implementation, maintenance, and support of Local Area ...
Dedicated Engineer Support

3 weeks ago

Sirius Partners india, India

Job Description · Provide technical support to end-users and clients via phone, email or in person · Diagnose and troubleshoot software and hardware issues · Update equipment inventory management system and rack information. · Train end-users on how to use software applications ...
Network Security Engineer

4 days ago

Capleo Global India

Network Security Engineer · Experience: 4-8 Years · Availability: Immediate to 30 Days · Major Skills: Palato, Routers, Switches, Firewalls · Job Description: · • Good knowledge in Windows/Linux OS based applications (Installation, troubleshooting, Debugging) · • Experience with ...
Trainee - Technical Support Associate

3 weeks ago

Tangentia india, India

Role: Technical Support Associate (Trainee) · Location: Porvorim, Goa · Job Description: As a technical support/help desk employee, you'll be monitoring, maintaining and resolving tickets raised by our customers that use our Applications. If there are any issues or changes re ...
Application Engineer

3 weeks ago

9NEXUS india, India

This is a permanent work from home position from anywhere in India · Notice period - less than 30 Days (Immediate joiners preferred) · Role Overview: · The Application Engineer is responsible for managing and migrating engineering applications such as Solidworks and Abaqus. T ...
EPIC Deliverables Project 2024

3 weeks ago

Novalink Solutions LLC india, India

Job Description · PROJECT DESCRIPTION: · EPIC (Empowering People, Influencing Culture) is building an organization that will provide more opportunities for our employees to thrive. EPIC will create a workplace where everyone has a feeling of accomplishment through knowing how t ...