Leap Trainee - Hyderabad, India - Stanplus Technologies Pvt Ltd

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Call Center Executive Job Responsibility:

  • Identifying Customers needs, Clarify information, research each issue and provide solutions.
  • Follow Communication Scripts when handling different topics.
  • Build Sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensive way.
  • Should be able to coordinate with various teams to ensure smooth service to customers.
  • Attending Inbound domestic voice calls for booking and dispatch of Ambulances

Requirements:
1. Previous experience in Customer Support role.

  • Strong Phone & Verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multitask, set priorities and manage time effectively.
  • Good typing skills.
  • Self Transportation.
Excellent command over English, Hindi and Telugu are Mandatory.


Salary:
₹300, ₹400,000.00 per year


Benefits:


  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Speak with the employer

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