Leap Trainee - Hyderabad, India - Stanplus Technologies Pvt Ltd
Description
Call Center Executive Job Responsibility:
- Identifying Customers needs, Clarify information, research each issue and provide solutions.
- Follow Communication Scripts when handling different topics.
- Build Sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensive way.
- Should be able to coordinate with various teams to ensure smooth service to customers.
- Attending Inbound domestic voice calls for booking and dispatch of Ambulances
Requirements:
1. Previous experience in Customer Support role.
- Strong Phone & Verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types.
- Ability to multitask, set priorities and manage time effectively.
- Good typing skills.
- Self Transportation.
Salary:
₹300, ₹400,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Speak with the employer
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