Zendesk Specialist - Mumbai

We are actively searching for an experienced Zendesk Specialist to focus on Customer & Partner Experience (CPX) operational transformation and efficiency in support of our continued effort to scale and further advance our customers' and partners' experience. · We champion you, be ...

As a Zendesk Specialist you will manage our customer service platform and execute our commitment to delivering a top-class experience across our service touchpoints. · ...

As a Customer and Partner focused organisation, Gracenote puts the customer at the heart of our strategy and brings cross-functional teams together to ensure consistently high customer engagement and satisfaction. We are actively searching for an experienced Zendesk Specialist to ...

Mandarin Language Specialist position involves proficiency in Mandarin language and experience in voice/email process preferably in eCommerce or BPO. · ...

Handle high-priority safety and risk cases in a contact center environment with empathy and sound judgment. · ...

+We are looking for a professional and energized Striven ERP Helpdesk Specialist to support our Striven customers. · +Assisting in training and how-to questions on system usage for all-in-one business software through screen-shares, phone calls, discussion, and chat tools · , Tro ...

We are looking for a customer support specialist who can pick up on new systems quickly and thrive in ambiguity. · Become proficient in all Support Team responsibilities · Work with the management team to stay updated on product knowledge and be informed of any changes in company ...

· TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES) · Job Overview: · Looking for someone who can pick up on new systems quickly, thrive in ambiguity, and enjoy creating relationships with who they serve. A good Customer S ...

As a Technical Product Support Specialist you will handle technical product queries troubleshoot issues and work closely with engineering product and customer success teams to resolve problems efficiently. · Serve as the first point of contact for customer product and technical q ...

About The Role And The Team · In the · Revenue and Operations · department, the mission is to promote, sell, onboard, and service the products built by our technical teams and departments. This means a deep focus on a 360-degree commercial strategy that helps take new products to ...

· About Mintz Group · At Mintz Group, we specialize in uncovering facts that help clients make informed decisions, mitigate risk, and move forward with confidence. For more than 30 years, our teams have supported clients around the world through diligence, disputes, asset tracin ...

We are a growing IT consulting firm seeking a dedicated and skilled Remote IT Support Specialist to join our team as a full-time employee. · Technical Skills: 2-3+ years of experience in IT support. · Strong knowledge of Hyper-V for virtualization management. · ...

We're looking for a detail-oriented and operationally minded Process Specialist to join Udemy's Trust & Safety Operations team. · ...

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally. · ...

A Customer Service Escalation Manager is a high-level specialist responsible for resolving the most complex, high-priority, and at-risk customer issues that front-line support staff cannot handle. · ...

The Satcom Specialist is responsible for the design, integration, configuration, troubleshooting and support of satellite communication systems across maritime offshore and enterprise environments. · Provide Level 1 and Level 2 technical support for VSAT L-band and LEO/MEO-based ...

The Digital Media Specialist will provide technical support to clients via phone, email and chat in a timely and accurate manner. They will also document technical issues and resolutions in our ticketing system. · ...

The Trainer/Senior Trainer – Credit Card Operations is responsible for designing · distributing and evaluating high-impact training programs across Customer Service Collections Credit Bureau Disputes Fraud Investigation and Chargeback Management.This role ensures that frontline ...

The job involves providing world-class service to customers through phone, email and live chat support channels. · Deliver exceptional customer service by promptly addressing customer inquiries and resolving issues efficiently. · Navigate internal and external documentation to pr ...

We require a candidate with a minimum of 4-7 years of dedicated Technical Support experience within a software company. · ...