Customer Experience Escalation Lead - Mumbai City

We are seeking a proactive Team Lead - Escalations (B2C) to manage customer escalations and ensure timely effective resolutions., · Maintain high NPS/CSAT scores, · Implement process changes, · Provide valuable insights on escalation trends and resolutions to relevant stakeholder ...

To receive and log calls/complaints/requests from residents and customers. To ensure logging in all the complaints in the helpdesk software. · ...

TCS is hiring for Shift Manager Role. Lead shift operations and oversee full shipment lifecycle coordination. · ...

+This role involves leading and overseeing collections across all secured lending products for branches and partnership locations, building a central monitoring system to track overdue cases, and working closely with sales teams to ensure timely escalations. · +Lead and oversee c ...

The candidate will lead SAP SuccessFactors systems across the organization, manage implementation and upgrades, drive digitization of Performance & Goals management, spearhead HR digital transformation initiatives, automate HR processes, oversee employee lifecycle management. · ...

We are hiring for a Virtual Sales Executive to join our team. The successful candidate will be responsible for contacting potential or existing customers to pitch them about Club Mahindra membership and driving monthly unit and revenue targets. · Contacting potential or existing ...

We are seeking an experienced Technical Project Manager to lead and deliver complex, large-scale technology projects in a fast-paced, multi-client environment. · ...

+The Territory Service Manager will oversee service operations in India. · +Develop and implement service strategies for assigned territory. · ...

+Job summary · BPO sales team leader job in Mumbai. · +HSC / Graduate · +Manage and lead a team of sales executives. · Motivate team members to achieve sales targets and quality standards. · ...

We have an opening for a Customer Support Associate in Mumbai Kurla Location. The ideal candidate will have strong interpersonal and communication skills with a customer-first mindset. · Guide new customers through the setup process to ensure a smooth and positive start. · Mainta ...

Job summary We are looking forward for a suitable candidate for the position of Senior Manager - Export Operations role. ...

We are seeking a proactive and result-oriented Accounts Receivable Executive with strong follow-up skills and experience working with manufacturing companies. · ...

We are hiring Customer Support Executives for a Voice Process role supporting leading payment gateways. · Handle inbound and outbound customer calls related to payment gateway services. · ...

The Beauty Specialist is responsible for leading the Beauty Department at VLCC Clinics, ensuring technical excellence, driving sales across Beauty/Derma/Products, and maintaining the highest standards of customer satisfaction and operational efficiency. · Achieve monthly sales ta ...

We are looking for an experienced and customer-centric Manager Customer Support to lead our support function for GPS tracking devices and telematics solutions.Lead the customer support operations for GPS and telematics hardware. · Manage a team of support executives and field eng ...

This is an opportunity to work as a Customer Relationship Manager in the Gems & Jewelry industry. · Bachelor's or Masters degree in Marketing, Business Administration, or a related field required. · ...

The role involves managing end-to-end sales processes within the insurance sector,focusing on both outbound and inbound sales strategies. · Leadership of Leaders: Direct and mentor Team Leaders to hit scaled productivity targets and maintain high morale. · Campaign & Dialer Maste ...

We are looking for a Manager Projects for Oil & Gas. Provide strong and decisive project leadership throughout project life cycle till product validation/commercial trials within the specific Schedule & Budgets Management of Consultants, Vendors and Construction Contractors to en ...

The Branch Sales Manager is responsible for driving branch-level business growth in affordable housing finance by managing sales teams, sourcing home loan & LAP business, and ensuring achievement of targets while maintaining compliance and service quality. · * Drive *Home Loan & ...

We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. · ...