Customer Service Executive - Thane, India - SaffronBizz Solutions LLP

SaffronBizz Solutions LLP
SaffronBizz Solutions LLP
Verified Company
Thane, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We have an excellent opportunity for the profile of
Customer Service Executive

Qualification:
Graduation


Experience:
4+ years


Location:
Thane

  • Resolve customer complaints and grievances with a positive, empathetic approach.
  • Communicate effectively both verbally and in writing. Record and analyze customer feedback to improve services.
  • Work closely with various departments to ensure customer satisfaction. Maintain a professional attitude while dealing with complex issues. Essential Skills
  • Proven ability in handling customer grievances with patience and professionalism.
  • Strong interpersonal and convincing skills to turn negative experiences into positive outcomes.
  • Ability to work independently and as part of a team.
  • Excellent organizational and multitasking abilities.

Skills Required:


  • Experience in customer service, especially in grievance handling.
  • Background in airline travel, hospitality, service industry, insurance, banking, home loans, property, or financial products is highly advantageous 4+ years of relevant experience preferred
    Why Join Us?:
  • Gain International travel process experience
  • Travel & tourism industry exposure
  • Competitive salary
  • Early attendance allowances
  • Growth opportunities in a supportive work environment.
  • Engage with a variety of challenges and enhance your problem-solving skills.
  • Be part of a company that values customer satisfaction and employee contributions. We are an equal opportunity employer and all qualified applicants will receive consideration.

Salary:
₹30, ₹40,000.00 per month


Schedule:

  • Day shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Ability to Commute:

  • Thane, Maharashtra (required)

Ability to Relocate:

  • Thane, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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