Service Coordinator - Pune, India - Accurate Powertech India Pvt Ltd
Description
Roles and Responsibility
Attending Customer calls regarding Customer complaints and service complaints
- Assessing the service needs of clients and linking them to the appropriate resources and providers
- Responding to complaints and resolving issues or matching clients with better services
- Mail drafting.
- Should have exp in Handle Team ,Team leading,
- Coordinate with site operators.
- Maintained the records of gensets in log sheets, servicing record of gensets.
- Preparing service reports ,maintain record
- Site visit
Technical skillset
- Sense of ownership and pride in your performance and its impact on company's success
- Critical thinker and problemsolving skills
- Team player, Pleasant personality
- Good timemanagement skills
- Great interpersonal and communication skills
Qualification
B.sc, BCA, Diploma electrical, any Graduation, preferable service coordinator experience.
Experience
2 -3 yrs
Soft skills
- Good communication
- Able to draft mail
- Required own vehicle.
- Good in team leader.
Accurate Powertech India Pvt Ltd was established in 1999. Authorized dealer of Kirloskar oil Engine Ltd. Journey goes on relentlessly to be all India No.1 dealer of KOEL. Company achieved best performance award for five years since 2006 from Kirloskar. All India NO.1 Dealer of Kirloskar oil Engines ltd. In the range of 3.5KVA - 1500KVA
Job Types:
Full-time, Permanent
Salary:
₹10, ₹25,475.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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