Front Office Superviser for Hill Resort - Coimbatore, Tamil Nadu, India - Perfect Consultancy

Perfect Consultancy

Verified Company

Coimbatore, Tamil Nadu, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Needed a front office supervisor for Anaikatti hill resort, Coimbatore.

Qualification :
B.sc catering or diploma in catering.

Experience minimum 7 years in 3 star or 4 star resorts.

Age limit :30 maximum

immediate joiner required.

food and accommodation provided,

Key Responsibilities:
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Guest Services Excellence: Oversee the front desk operations to ensure that all guests receive a warm welcome, efficient check-in/out processes, and personalized assistance throughout their stay.
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Team Leadership: Lead, train, and motivate a team of front office staff, including receptionists, concierge, and bellhops, fostering a culture of excellence, teamwork, and guest-centric service.
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Reservation Management: Coordinate room reservations, cancellations, and modifications, ensuring accuracy and timely communication with guests and other departments.
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Guest Relations: Handle guest inquiries, requests, and complaints promptly and professionally, resolving issues to the satisfaction of the guest while maintaining the resort's standards and policies.
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Cash Handling and Accounting: Oversee cash handling procedures, including check-ins, check-outs, and payment processing, ensuring accuracy, security, and compliance with financial policies.
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Operational Support: Provide support to other departments as needed, coordinating with housekeeping, maintenance, and food and beverage teams to ensure seamless guest experiences.
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Safety and Security: Implement and enforce safety and security protocols, including key control, emergency procedures, and guest identification, to ensure the safety and well-being of guests and staff.

Share your further details to the following number

A.R.Senthilkumar

Salary:
₹25,000.00 per month

Benefits: