Training Manager- BPO - Chennai

BPO Manager responsible for strategic long-term and short-term forecasting, AI integration, experience in WFM with at least 4 years in supervisor role. · Mastery of WFM platforms (NICE IEX Verint Aspect or Genesis) · Advanced SQL Python or R for AI modeling and proficiency in BI ...

A Manager of WFM will lead the end-to-end WFM lifecycle-from 5-year strategic capacity plans to real time intraday adjustments.Crucially, you will lead the digital transformation of the WFM function by identifying, piloting and implementing AI solutions to automate traditional ma ...

Provide expertise and guidance to the team on administrative and process aspects. · ...

We are seeking an experienced Training Manager to lead end-to-end training initiatives in a BPO environment. · We are looking for a skilled professional who can design deliver evaluate training programs that ensure workforce readiness client satisfaction seamless project transiti ...

The Senior Manager oversees team operations ensuring goals are met while maintaining established quality standards demonstrating leadership skills providing expertise guidance on administrative process aspects serving as liaison between clients leadership support teams identifies ...

The Senior Manager oversees team operations ensuring goals are met with quality service levels adhering to established standards. · ...

BPO Pricing Manager role involves deal pricing structuring and requires 8 years of work experience with strong finance and numbers grasp. · Leadership skills in bids management and proposal authoring are advantageous. · ...

Oversees the operations of team and ensure goals are met and service levels adhere to established quality standards Demonstrates high level of leadership interpersonal and client relationship skills Provide expertise and guidance to the team on administrative and process aspects ...

This is a full-time on-site role based in Chennai for a Collections Manager in Kreon Finnancial Services Limited's NBFC/BPO operations. · ...

This is an opportunity to join Kreon Finnancial Services Limited as a Collections Manager in their NBFC/BPO operations. · Oversight of collections process for timely payments and reduction of outstanding debt. · Developing strategies for collection improvement. · Maintenance of p ...

Lead and manage end-to-end recruitment for BPO roles. · ...

Oversee day-to-day operations of the domestic voice/non-voice process. · ...

Hiresquad Resources busca un gerente de calidad transaccional para un proceso bancario doméstico. · ...

We are seeking a seasoned HR Business Partner (HRBP) Manager with over 10 years of core HRBP experience. · The ideal candidate will be a strategic partner to business leaders, driving organizational effectiveness, · talent management, and employee engagement initiatives. ...

Lead and supervise a team of back-office associates to ensure high levels of productivity and engagement. · ...

The Valuations Coordinator plays a crucial role in facilitating and coordinating the BPO process for real estate valuations.Bachelor's degree in Real Estate, Finance, or related field. · 1+ years of experience in real estate valuation, BPO coordination, or related roles. · ...

We are looking for an experienced Assistant Manager – Operations in Perungudi Chennai. · Proven experience in Domestic BPO – Operations is required. · Must have worked in Chennai-based BPOs. · Hindi language proficiency is mandatory. · ...

Manage workforce planning within high-volume contact centers or BPO environments. · ...

Conduct end-to-end quality monitoring for data entry/transactional processes. Prepare comprehensive Quality Reports, summarizing trends and identifying root causes. · ...

We are seeking an experienced Non-IT / IT Recruiter to join our dynamic team. · ...