Call Center Trainer II - Gurugram

First things first, some baseline key responsibilities to get you started -Develop and deliver training programs for contact center agents, focusing on customer service skills, · product knowledge, systems and tools, and company policies and procedures. · Create training materi ...

We are seeking a Contact Center Trainer to develop and deliver training programs for new hires and existing agents. · ...

Job Title: Product Training Specialist · Job Type: Full Type · Minimum Qualification: Minimum 8 years of experience as a trainer in a contact center environment, preferably in aviation/hospitality with GDS knowledge. · Location: Gurugram · Roles And Responsibility · Design and de ...

This position is for Trust Accounting (Reliability Trust): You will be responsible for processing and review, working on multiple processes with critical deliverables. · Masters/Bachelor's Degree in Accounting, Business Management/Administration or related field of study. · ...

The Trainer ensures that every telecaller is equipped with the knowledge, skills, and confidence to effectively pitch real estate projects and secure appointments. · ...

This is a part-time remote role for a CELPIP Trainer. · The CELPIP Trainer will be responsible for delivering high-quality CELPIP training sessions, · conducting assessments, providing feedback and more.Delivering high-quality CELPIP training sessions · Conducting assessments , ...

This is a part-time remote role for a CELPIP Trainer responsible for delivering high-quality CELPIP training sessions conducting assessments providing feedback keeping up with latest test formats continually improving training materialsIn-depth knowledge of the CELPIP test format ...

This is a full-time role for a Soft Skills Trainer located in Gurugram. The trainer will be responsible for designing and delivering training programs in the areas of communication and life skills development. · Responsibilities include conducting engaging presentations, · develo ...

This is a full-time hybrid role for a Front Desk Receptionist based in Gurgaon, with flexibility to work remotely on certain tasks. · Manage day-to-day front desk operations · Greet patients and visitors · Schedule appointments · ...

We are looking for a Trainer Intern who will provide training to students in MS Office and Tally Prime with GST. · The candidate will help students understand concepts practically and guide them during practice sessions. · Key Responsibilities:Teach MS Word, Excel, PowerPoint to ...

Job Title: Senior Manager Insurance Call Center Training · Location: Gurgaon · Department: Term Insurance Trainining · About the Role: · We are seeking a dynamic and experienced Senior Manager Training to lead the design, development, and delivery of training programs for our ins ...

Company Description · IGT Solutions is a customer experience (CX) company specializing in delivering AI-led transformative experiences for global brands using innovative digital technologies. With a mix of digital and human intelligence, IGT excels as a partner for managing end-t ...

We are looking for a Manager Training Professional who can develop Customer Experience skills across contact center operations. · Develop strategies modules pertaining to Customer Experience Blueprint Trainings · Design & deliver learning interventions to train customer service t ...

The Social Media Manager will develop and implement social media strategies, manage daily social media content, · and monitor the performance of social platforms. · Strong skills in Social Media Marketing. · Proficiency in Communication. · Familiarity with data analytics tools. · ...

Bachelors degree , Communications, Education, or a related field (preferred). · Experience: · Minimum 2-3 years of experience in a customer service or BPO environment. · Previous experience as a trainer or in training roles (preferred). · Proven ability to train and develop emplo ...

Responsibilities · Perform Training Needs Analysis (TNA) and create targeted, action driven training plans to close performance gaps. · Develop, update, and maintain training materials, job aids, modules, and assessment tools. · Deliver Training Programs such as · New Hire Traini ...

We are seeking a passionate and skilled robotics trainer to deliver engaging and educational classes. The trainer will be responsible for planning conducting evaluating sessions using tools such as Arduino LEGO Raspberry Pi. · Conduct robotics classes for students aged [5–16 yea ...

Company Description · CogentHubCX.AI is a next-generation CX transformation company delivering smart, scalable customer experience solutions by integrating advanced technology with human empathy. The company specializes in voice and digital engagement, back-office operations, int ...

This role involves actively managing trainees. · Fraud investigation · Fraud local payments methods · Process fraud casesDrive individual and team goals including but not limited to training certifications for trainers... · ...

· Greetings from ADI Group · About Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process. Bearing witn ...