Customer Relationship Executive - Ernakulam, India - Analytix Fintech International Pvt Ltd
Description
**Roles and Responsibilities:- *
- Building and maintaining good relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Gather status information from various departmental teams and quickly convey them to clients.
- Verify and gather the appropriate documentation from clients in accordance with the company's criteria.
- Maintaining professional contact through Chat/Email while representing the firm is important
Requirements:
- UG in Commerce Background required
- Understanding of Company Legal Documents
- Fluency in English & Malayalam required.
- Immediate Joiners preferred.
Job Types:
Full-time, Regular / Permanent, Fresher
Schedule:
- Morning shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (required)
- Malayalam (required)
Speak with the employer
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