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    Senior IT Supporter - New Delhi, India - DSV

    DSV
    DSV New Delhi, India

    Found in: Talent IN C2 - 4 days ago

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    Description

    Time Type:

    Full Time

    Roles & Responsibilities:

    · The key role is to support all aspects around the WMS application infrastructure. As per request the position supports the corporate warehouse applications, which are

    o Blue Yonder/JDA Dispatcher

    o Further related software packages as EMS, Parcel system

    o Oracle database

    o Citrix environment

    · Coordination and management of all system administrative relevant IT aspects within support area for warehouse applications

    · Consulting with the requesting parties in all questions and technical aspects of warehouse application infrastructure and respective process definition

    · Daily professional support of implemented warehouse management systems in all technical aspects in DSV Panalpina and partner (Blue Yonder/JDA, third party software providers) and ticketing systems.

    · In this role he/she will be working in an environment with multiple partners, the IT infrastructure teams, the logistics teams, the regional IT warehouse project teams, etc.

    · Structural, organizational and technical tasks supporting an efficient and high quality run of WMS are assigned to this position as key tasks.

    · Any adhoc tasks as defined by management.

    Required Experience:

    · Bachelor degree or above in IT, business administration, logistics or a similar discipline

    · Minimum 5 years of work experience, ideally in an international environment with strong focus on Blue Yonder/JDA Dispatcher warehousing system management

    · Minimum of 5 years of experience with JDA Dispatcher in at least 4 domains:

    o WMS infrastructure support (must)

    o WMS configuration (must)

    o MOCA/DDA,

    o Integrator

    o Very good knowledge in SQL

    · Excellent business English (corporate language)

    Behaviour Skill:

    · Ability to easily communicate on and switch between levels of abstraction depending on the target group and or product stage.

    · Ability to proactively establish and maintain effective working relationships

    · Ability to be a strong team player, as well as the ability to effectively influence technical teams.

    · Ability to act accordingly under strong pressure, along with the ability to effectively manage crisis situations.

    · Ability to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense.

    · Ability to deliver to and successfully manage stakeholder expectations while working in a fast-paced environment with tight deadlines.

    · Service minded and customer driven

    · Effective communication skill (English)

    · Excellent organizational, interpersonal, time management and communication skills )

    DSV – Global Transport and Logistics

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