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    Zupee - User Experience Researcher - Gaming Domain - Gurugram, India - CASHGRAIL PRIVATE LIMITED

    CASHGRAIL PRIVATE LIMITED
    CASHGRAIL PRIVATE LIMITED Gurugram, India

    1 week ago

    Default job background
    Description
    UX Researcher


    Location :
    Gurgaon (Onsite)

    Years of Experience : 3-5 years


    Department :
    Design/Research

    About the Job :


    As a User Experience Researcher specializing in Real Money Gaming (RMG) at Zupee, you will play a pivotal role in enhancing the user experience for our RMG platform.

    This role involves conducting comprehensive research, gathering insights, and collaborating with cross-functional teams to ensure our gaming experiences are engaging, intuitive, and meet the expectations of our users.

    Key Responsibilities :


    User Research in Gaming :



    • Plan and execute user interviews, surveys, and usability studies tailored to the unique aspects of real money gaming.
    • Work closely with product teams to understand user behaviors, preferences, and pain points in the gaming context.
    Usability Testing for Gaming Platforms :

    • Design and conduct usability testing sessions specific to real money gaming platforms.
    • Collaborate with game designers and developers to implement user feedback and improve gaming interactions.
    Data Analysis Mastery :


    • Analyze complex data sets, both quantitative and qualitative, to derive actionable insights and provide strategic recommendations for product improvements.
    • Utilize statistical methods to interpret user behavior patterns and trends.
    Competitor Analysis in RMG :


    • Stay abreast of trends and advancements in the real money gaming industry.
    • Conduct thorough competitive analysis to identify opportunities and maintain a competitive edge.
    Collaboration with Gaming Teams :


    • Collaborate effectively with gaming designers, product managers, and developers to integrate user insights seamlessly into the gaming development process.
    • Communicate research findings through clear and impactful presentations.
    Thought Leadership :


    • Stay abreast of industry trends, advancements, and emerging technologies within UX research.
    • Contribute to thought leadership within the organization through presentations, workshops, and knowledgesharing sessions.
    • Vendor Management & Recruitment
    • Manage existing vendors and onboard new vendors for vendor selection and vendor relationships for research services.
    • Work with various partners and vendors to identify target groups for studies.
    • Influence and guide recruitment of participants through development of participant screeners that are relevant to each research project.
    • Ensure that the vendors present deep and detailed insights for studies that they are responsible for conducting.
    Qualifications :


    • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, UX Design, or a related field.
    • 3+ years of experience in user experience research with a proven track record of successful projects.
    • Proficiency in various research methodologies and tools.
    • Experience working with market research vendors.
    • Excellent analytical and problemsolving skills.
    • Strong communication skills, both written and verbal.
    Preferred Skills :


    • Proven experience in user experience research within the real money gaming domain.
    • Experience with usability testing tools and software tailored for gaming environments.
    • Knowledge of UX/UI design principles.
    • Ability to thrive in a collaborative and fastpaced gaming environment.
    Benefits :


    • Competitive salary with performance bonuses.
    • Opportunities for professional development and career advancement.
    • Comprehensive health and wellness programs.
    • Flexible work schedule to maintain worklife balance.
    )
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