Service Advisor - Gurgaon, India - JSB GROUP

JSB GROUP

Verified Company

Gurgaon, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About the job

About JSB Group:

At JSB Group, we are working on automobile sales and service that is aimed at best in class service and enhance the customer experience for everyone.

We are India's Best dealer for Skoda Dealers for Skoda, Volvo, Renault, Isuzu, Ford, Jeep and Bajaj. Many of our products are market leaders and iconic brands in their own right.

We are now expanding the CRE department. As part of the expansion we are setting up newer business from scratch.

Life at JSB Group:
We are a team that is passionate about personal finance & cares deeply for our users.

An Innovation-first, Trust & Steep Learning based culture has helped us create a strongly bonded, super talented team of 900+ members.

We do have a high bar for anyone to join our team but once that is crossed, life is full of growth, learning & fun.

**Role

Service Advisor**A Service Advisor is a professional who assists customers at a car dealership to understand their car's maintenance or repair options and answers customer questions before vehicle schedule to technician.

Service Advisor responsibilities include:

Greeting customers, assessing their need and providing estimates
Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers
Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle pickup
Provide customers with information and advice on warranty protection.
Manage and oversee the dealership's workflow and schedule
Maintain positive customer relationships to ensure repeat business

Requirements and skills