Team Member - Pune, India - Bajaj Allianz General Insurance Company

Bajaj Allianz General Insurance Company

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

:

Support in the Claims Legal Application Platform - CLAP deployment:

Active assistance for deployment of the allnew Claims Legal Application Platform for the entire Claims Legal Team, collaborating requirement from the end users and multiple internal as well external stake holders and sign off for the development

Training and hand holding to the end users for the new module.
Bug fixation and coordination with the vendor.
Participation in the requirement finalization of the other modules such as Sp. Litigation, TP Appeal, Ad. Portal, Legal App, API etc.
SIT, UAT & Prepod testing and pre-deployment preparation.

System Development and Operational Efficiency for OPUS:

Act as a SPOC for the Claims Legal team members and vendor partners to resolve system related issues and help with fixing bugs in the system.

Gather system queries from the team and coordinate with the internal IT team to address the same
Prepare documentation with detailed workflow, logic, screen shots, write functional test cases and perform UAT, Prepod testing
Monitor the claim management system continuously to ensure smooth functioning
Prepare and publish user guidelines, train the users on the same and promptly respond to queries
Coordinate with MIS team to incorporate changes in the data warehouse and prepare BO (business objective) templates

Project Management

Study and analyze the latest developments in the technology space for claims management and general insurance

Suggest new technology projects that can be undertaken under AOP/LRP to bring in operational efficiency/cost savings for the Claims Legal department
Coordinate with the IT team and other internal stakeholders such as PMO, Sales, Operations, Finance to get the required approvals
Deliver the projects and provide post-production support in terms of providing training, resolving system issues on a daily basis
Assistance in co-exitance of both the modules.

Audit & Analytics:

Review the existing Claims Legal module Identify challenges that the internal claims legal team, external advocates face while accessing the system and suggest solutions

Prepare and maintain the MIS of the various technology projects in Claims Legal; coordinate with the MIS team for the same
Prepare a root-cause analysis report for system issues that are highlighted
Document, update and maintain the SOPs for any system changes as well as circulate it to all internal employees
Stay abreast of the latest developments in the technology space for general insurance

New projects assistance:

OD-TP project automation for Prelitigation and settlement.
API Extension:

Auto pulling of case updates and interim/ final order PDF functionalities through API has also been expanded to Appeal & Specialized claims, apart from MACT claims process.

Early intimation to have an intimation of claim filing before receiving the court summon

MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)

Co-Existence as there is no migration strategy is decided, even after production of the CLAP, the old module will be up and running for the good time. Also deployment is dependent of the LOB deployment and legal being common for all the LOB, there will be coexistence of both the modules.

Many LOB discussions for new module has not even started, therefore there has to be integration with Opus even after deployment of the new module
Day to day management of two modules with data, report and MIS syncing will be a big challenge and smooth functioning is going to be an enormous task
Ensuring the system change adoption with internal users.
Balancing the data capturing requirements of various stakeholders in BAGIC vs. the ease of data entry for the user

Department
:

HO

Open Positions
:

1

Skills Required:

:

Claims Management, Audit Management, Branch Operations

Location
:

Head Office - Pune

Education/Qualification
:

Graduate

Years Of Exp
:

6 to 8 Years

Posted On
: