Telecaller / Customer Support Executive - Twenty-four Parganas District, West Bengal, India - Xperteez Technology Pvt. Ltd

Xperteez Technology Pvt. Ltd
Xperteez Technology Pvt. Ltd
Verified Company
Twenty-four Parganas District, West Bengal, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Designation:
Tele caller / Customer Support Executive


Process:
Outbound Calls


Location:
Kolkata, West Bengal


Salary Range:
INR 15, ,000 + incentives


Responsibilities:


  • Conduct outbound calls to customers who have applied for or enquired about home loan facilities.
  • Explain loan products, interest rates, and eligibility criteria to potential customers.
  • Understand customers' needs and provide tailored solutions to meet their requirements.
  • Maintain accurate records of interactions and transactions.
  • Follow up with leads and maintain a healthy pipeline of potential clients.
  • Provide exceptional customer service by addressing inquiries and resolving issues.
  • Achieve monthly targets for lead conversion and loan closures.
  • Collaborate with the sales team to ensure a seamless customer experience.
  • Stay uptodate with industry trends and product knowledge.

Qualifications:

  • A graduate degree in any discipline.
  • Excellent communication skills
  • Strong interpersonal and negotiation abilities.
  • Customerfocused with a positive attitude.
  • Ability to work in a fastpaced, targetdriven environment.
  • Basic computer skills and familiarity with CRM software (desirable).
  • Prior experience in tele sales or customer service (preferred, but not mandatory).

What We Offer:

  • Competitive salary and attractive incentives.
  • Comprehensive training and professional development.
  • Supportive and collaborative work environment.
  • Opportunities for career growth and advancement.
  • Employee benefits and wellness programs.

Salary:
₹15, ₹16,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Day range:

  • Monday to Friday

Shift:

  • Day shift

Supplemental pay types:

  • Performance bonus

Travel requirement:

  • Up to 70% travel

Application Question(s):

  • Are you willing to do full time job ?
  • Are you comfortable with salary range of 15k 16k ?
  • Are you able to work in a fastpaced, targetdriven environment ?

Education:


  • Bachelor's (required)

Experience:


  • Telemarketing: 1 year (preferred)
  • Customer support: 1 year (required)

Ability to Commute:

  • North Twenty Four Parganas, West Bengal (required)

Speak with the employer
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