Operations Team Member-ops-cms Operations - Mumbai, India - Kotak Mahindra

Kotak Mahindra
Kotak Mahindra
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Role:

  • Scrutiny of documents
  • Completion of document verification as per agreed TAT
  • Ensuring approvals are taken as per delegation matrix.
  • Maintenance of customer masters in the CMS system.
  • Liaising with Product sales managers / Service solution group for resolution and improvement of First Pass Ratio.
  • Timely completion of client setup and sending welcome letters to the corporates/Sales team
  • Coordination with other stakeholders like CMS Servicing/Payments, PSM, RM, LCC,BSG,IT etc
  • Ensuring timely & accurate submission of MIS and should be good in analytics
  • Assisting PSM/Branch/Client for prompt closure of issues.
  • Should always be ready to accept new challenges and carry a positive attitude

Job Requirements:

  • Graduate with minimum 3-5 years of Banking experience
  • Knowledge of banking operations (Basic knowledge of CMS would be preferred)
  • Understanding of New age Digital products
  • Should be familiar with banking systems like Finacle,Dotnet,Cashin etc. Ability to work under pressure in a dynamic environment
  • Should have eye for detail & be meticulous
  • Strong communication (Oral and Written) & Networking Skills
  • Should be a team player and self-motivated
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