Front Desk Receptionist - Jalandhar, India - WIZE ENTERPRISES WORKS

WIZE ENTERPRISES WORKS

Verified Company

Jalandhar, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description of Front Desk Receptionist:

A Front Desk Receptionist plays a pivotal role in providing a positive first impression and efficient service to visitors, clients, and guests in various industries such as hospitality, healthcare, corporate offices, and more.

The job description of a Front Desk Receptionist typically includes the following responsibilities:

Warmly welcoming visitors, clients, and guests as they arrive.
Providing a friendly and professional first point of contact.
Assisting with the check-in and check-out processes for guests, clients, or patients.
Collecting necessary information and verifying identification as needed.
Managing appointments and reservations, whether for meetings, interviews, or services.
Coordinating schedules to ensure efficient use of time and resources.
Answering incoming calls and directing them to the appropriate individuals or departments.
Issuing visitor badges, coordinating security protocols, and ensuring compliance with entry procedures.
Notifying hosts or relevant personnel about visitor arrivals.
Providing general information about the organization, its services, and its facilities to visitors.
Distributing brochures, pamphlets, or informational materials as needed.
Assisting with various administrative duties, such as filing, data entry, and maintaining records.

Responsibilities of Front Desk Receptionist:

Addressing and resolving customer or visitor concerns in a courteous and effective manner.
Escalating issues to appropriate personnel when necessary.
Notifying staff members about visitor arrivals or deliveries.
Managing multiple tasks simultaneously, such as handling phone calls while assisting visitors or managing appointments.
Handling payments, cash transactions, and providing receipts when necessary.
Ensuring accuracy and adherence to financial protocols.
Keeping the front desk area clean, organized, and visually appealing.
Ensuring that relevant materials are well-stocked and easily accessible.
Providing exceptional customer service and creating a positive experience for all visitors.