Documents Verification - Rohini, Delhi, Delhi, India - Aviva Relocations Private Limited
Description
Manage large amounts of incoming phone calls- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of overachieving quota
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
Job Types:
Full-time, Permanent, Fresher
Salary:
₹8, ₹18,736.16 per month
Benefits:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Shift allowance
Ability to Commute:
- Jahangirpuri, Delhi, Delhi (required)
Speak with the employer
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