Customer Support - Pune, India - SKYLARK HR SOLUTIONS

SKYLARK HR SOLUTIONS
SKYLARK HR SOLUTIONS
Verified Company
Pune, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job description:


  • Excellent communication CEFR B2, C1, C
  • Mandatory B2C voice process experience (B2B will not be considered)
  • Customer service experience into telecom industry is must.
  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer's time
  • Good time management, ensuring all contacts with customers add value

Salary:
Up to ₹600,000.00 per year


Benefits:


  • Health insurance

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • Notice period ?
- how many years of experience in customer support (voice process)?


Education:


  • Bachelor's (preferred)

Speak with the employer

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