- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Oversees Our Customer Care Team
- Manage and Train Customer Care Executives
- Developing customer satisfaction goals and coordinating with the team to meet day to day deadlines.
- Implementing an effective customer loyalty program.
- Creating effective customer service procedures, policies, and standards.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
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Field Service Technician
2 days ago
jangid solar energy pvt ltd Vadodara, Vadodara, Gujarat, India_**Roles and Responsibilities**_ · - Check complaints and services assigned · - Call and re-confirm service/complaint visits of the day and prepare visit plan · - Request Service Manager for invoicing and material dispatch in cases of paid services · - Take receipts of customer o ...
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Customer Care Supervisor
2 days ago
H&M Virtual Services Pvt. Ltd Vadodara, Gujarat, India**Job description For Customer Onboarding Executive** · **Prerequisites**: · - You should have fluent English · - You should be able to work from 3:30 a.m. to 12:30 p.m. (Early Morning Shift) · **About the company**: · H&M Virtual Services Pvt Ltd. is one of the leading backed se ...
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IT Infra Executive, Microsoft Azure
2 days ago
Dhyey Consulting Services Vadodara, IndiaFull-Time Vadodara Min. 1 Yr Exp · **Job Title - **Azure IT Executive · We are looking for an Azure IT executive to manage, track and evaluate day-to-day activities. Challenging role includes estimation, execution and operate Microsoft Azure Cloud infrastructure for the customers ...
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Customer Care Supervisor
16 hours ago
H&M Virtual Services Pvt. Ltd Vadodara, India**Job description For Customer Onboarding Executive** · **Prerequisites**: · - You should have fluent English · - You should be able to work from 3:30 a.m. to 12:30 p.m. (Early Morning Shift) · **About the company**: · H&M Virtual Services Pvt Ltd. is one of the leading backed se ...
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Sales Representative
1 day ago
Office Beacon ASPL Vadodara, IndiaProfile: Sales representative (Asst. Manager / Manager - Sales). · **Sales Representative** · **Job details** · - **Job Type**:Full-time · - **Location**: India (required) · - **Education**:Bachelor's (required) · - **Experience**: Direct Sales, 5 years (required) · - **Language* ...
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Customer Relationship Officer
16 hours ago
TMI Group IN Vadodara, India**Job Information**: · - Salary · - **₹ **- No. of Openings · - **2 opening**- Required Skills: · - **sales,Dealer management,channel sales**- Job Experience: · - **1 - 5 years**- Job Qualifications · - **Bachelor's Degree** · **About the Role**: · - Responsible for achievement o ...
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Operation Trainee
16 hours ago
Archer Transnational Systems Vadodara, India**Operation Trainee** · **COMPANY OVERVIEW - ABOUT ARCHER SYSTEMS** · ARCHER Systems is a leading technology enabled legal services company that provides pre-settlement and post-settlement administration services for single event, mass tort, and class action cases with the goal o ...
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Chef de Partie
16 hours ago
Grand Mercure Vadodara Surya Palace Vadodara, India**Job Description**: · Work Experience · - Ensure good stock and waste control is practised · - Be responsible for the quality control of stock and prepared foods · - Execute cooking to the expected high standard quickly and efficiently · - Ensure the cleanliness and organisation ...
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Project Coordinator
1 day ago
Megh Technologies India Private Limited Vadodara, India**Job Ttile : Project Coordinator** · **Job Summary** · Greetings of the day · Megh Technologies is leading Software and Technology Company based in Vadodara with its existence globally. We are not just driving our own growth but aid other sectors growth too. · Most of the sector ...
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Graduate Trainee
16 hours ago
Paul Mason Consulting Vadodara, India**Summary of the position** · The Operation Support L2 Analyst role is required to ensure that all incidents managed directly are logged, investigated, resolved, and closed to the satisfaction of the client, within agreed service level agreement timescales. · **Key Responsibiliti ...
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Cashier and Customer Service
2 days ago
SANDESH DISTRIBUTOR PVT. LTD - South Gujarat Vadodara, Gujarat, IndiaResolve cash tills at the end of every shift · - Generate accurate till reports for each register · - Manage and perform all check-out functions on a daily basis · - Communicate clearly and openly with customers · - Manage the check-out area and ensure each station remains clean ...
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Operations Implementation Support
1 day ago
Accelleron Vadodara, IndiaAccelleron central Operations Team is looking for high caliber Global Operations Support to implement the strategic initiative with the service of Non Accelleron Turbochargers. Be part to define the strategy further and adapt to market trends. · The path for the role will not alw ...
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Sales Officer
2 days ago
Rapid Recruitment Agency Vadodara, India**Home Loans**: LAP (Loan Against Property), Mortgage Services · **Financial Services**: Life Insurance, General Insurance, Fixed Deposits, Mutual Funds · **Lead Management System**:Operations, Dialer Management, Quality · **Learning & Development**:Induction, Product knowledge & ...
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E-commerce Executive
1 day ago
G&R Management Consultancy pvt ltd. Vadodara, India**About us** · G&R Management Consultancy pvt ltd. is a small business in OTHER in Vadodara, Gujarat. We are professional, innovative and customer-centric. · Our work environment includes: · - Modern office setting · - Food provided · Responsibilities: Customer Care II Problem So ...
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Field Sales Executive
3 days ago
Redjinni Industries Pvt Ltd Vadodara, Gujarat, India**Job title : field sales executive** · Company Name : Infinitybrains · Job Type : full time · Qualification - BBA/MBA only · **Job Location: (Surat, Vadodara, Mumbai, Indore, Jaipur, Ahmedabad)** · **Ready to relocate** · **Responsibilities**: · Develop and Execute Channel Strat ...
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Pb Gold Loan
16 hours ago
Quess Corp Limited Vadodara, Gujarat, India**Job Purpose** · **Gold Loan Business / Operations Management**: · Role assumes complete ownership of Branch's Gold Loan business and is also responsible for Operational / Hygiene parameters of Gold Loan thereby leading to overall Gold Loan Portfolio growth in totality. PBGL wil ...
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Purchase Executive
2 days ago
Dreams Management Vadodara, IndiaKey Skills · -: · - Should be aware of market rends of rise & fall of Commodity prices. Should have basic Electrical and Mechanical Equipment specifications knowledge. Proficiency in MS-Excel and Google Sheets. · - Qualifications · -: · - Any Graduate (Preferably Technical) · - E ...
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Expeditor
2 days ago
Petroexcel Technology Services Vadodara, Gujarat, IndiaFrom 8 to 13 year(s) of experience · - ₹ Not Disclosed by Recruiter · - Vadodara/ Baroda,Gujarat**Roles and Responsibilities** · - Facilitate the smooth completion of upcoming projects LNG Plant / Fertilizer Plant and a Refinery plant. · - Experience in project management will be ...
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Agent de Rãservation
3 days ago
Grand Mercure Vadodara Surya Palace Vadodara, India**Job Description**: · Main Duties: · Administration · - To maintain the daily log book. · - To submit to Food and Beverage office the following: monthly outlet report, monthly objective review, trainer's report etc. · - To plan the outlet weekly roster and work schedules to ensu ...
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Customer Success Executive
2 days ago
Job Excel Vadodara, IndiaJ · **ob Description**: · **Familiarize yourself with all the products and services offered by our company** · **Attending networking activities to research and connect with prospective clients** · **Maintaining meaningful relationships with existing clients to ensure that they a ...
Customer Service Manager - Vadodara, India - H&M Virtual Services Pvt. Ltd.
Description
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
JOB ROLES :
Qualifications