Voice Process - Erode, India - TCS E-Serve
2 weeks ago
Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.Positive, Listening, Adaptable, Calm, Empathetic.
Job Types:
Full-time, Permanent
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Erode, Tamil Nadu (required)
Ability to Relocate:
- Erode,
Tamil Nadu:
Relocate before starting work (required)
Speak with the employer
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