Customer Service Officer - Chennai, India - DBS Bank

DBS Bank

Verified Company

Chennai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions

Process cash transactions, transfer transactions and clearing of instruments
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Primary Location:
India-Tamil Nadu-Chennai Main-eLVB

Job:
Operations

Schedule:
Regular

Employee Status:

Full-time

Job Posting:
Jan 19, 2023, 2:13:42 AM