Jobs

    Service Engineer - Sany, India - Jobee Fie

    Jobee Fie
    Jobee Fie Sany, India

    4 days ago

    Default job background
    Description

    ServiceEngineer

    Overview:

    As aService Engineer you will play a crucial role in ensuring thesuccessful installation maintenance and repair of equipment atcustomer sites. Your expertise will be vital in providing technicalsupport resolving issues and delivering exceptional customerservice.

    KeyResponsibilities:

    • Install maintainand repair equipment at customerlocations
    • Conduct regular inspections andpreventive maintenance
    • Identify technicalproblems and develop effectivesolutions
    • Provide technical support andguidance to customers
    • Respond to service callsand resolve issues in a timelymanner
    • Collaborate with the sales team toprovide technical expertise
    • Document serviceactivities including repairs and maintenancetasks
    • Train customers on equipment operationand maintenance
    • Ensure compliance with safetyand quality standards
    • Manage service partsinventory and replenishment
    • Contribute toproduct improvement through feedback andtesting
    • Participate in regular team meetingsand training sessions
    • Travel to customer sitesas required
    • Adhere to company policies andprocedures
    • Assist in product installations anddemonstrations

    RequiredQualifications:

    • Provenexperience in equipment installation maintenance andrepair
    • Strong technical troubleshootingskills
    • Excellent customer service andinterpersonal abilities
    • Solid understanding ofmechanical and electrical systems
    • Proficiencyin reading technical diagrams andmanuals
    • Ability to work independently andmanage time effectively
    • Strong problemsolvingand decisionmaking capabilities
    • Effectivecommunication skills both verbal andwritten
    • Experience with CRM or servicemanagement software
    • Knowledge of safety andquality regulations
    • Willingness to travel andwork flexible hours as needed
    • Certification inequipment maintenance or related areas(preferred)
    • Valid drivers license and cleandrivingrecord

    customerservice,quality regulations,problem-solving,mechanicalsystems,equipment maintenance,service managementsoftware,decision-making,repair,maintenance,technicalsupport,electrical systems,crm,communication skills,equipmentinstallation,troubleshooting,safetyregulations

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