- Install configureand test equipment and software.
- Diagnose andrepair hardware and softwaremalfunctions.
- Provide technical support andtraining to customers and endusers.
- Performscheduled maintenance and upgrades onequipment.
- Assist in the development andimprovement of service procedures anddocumentation.
- Ensure compliance with technicalspecifications and safetystandards.
- Collaborate with the sales andengineering teams to address customerneeds.
- Document service and installationactions by entering information and completingreports.
- Manage and prioritize service requestsand support tickets.
- Conduct productdemonstrations and presentations.
- Travel tocustomer sites to provide onsite support whennecessary.
- Participate in product testing andquality assurance activities.
- Troubleshoot andresolve technical issues over the phone or via remotedesktop.
- Provide feedback to the productdevelopment team based on customer interactions andexperiences.
- Stay updated on new technologiesand industry trends.
- Bachelors degree inEngineering Information Technology or relatedfield.
- Proven experience as a Service Engineeror in a similar technical supportrole.
- Proficiency in troubleshooting andresolving technical issues.
- Excellent knowledgeof hardware software and networkingsystems.
- Strong understanding of mechanical andelectrical systems.
- Ability to read andinterpret technical drawings andmanuals.
- Exceptional communication and customerservice skills.
- Strong problemsolving anddecisionmaking abilities.
- Detailoriented withexcellent organizational and time managementskills.
- Willingness to travel and work flexiblehours.
- Certification in relevant technologiesor products is a plus.
- Familiarity with CRMsystems and service managementsoftware.
- Ability to work independently and aspart of a team.
- Understanding of qualityassurance processes and standards.
- Adherence tosafety and complianceregulations.
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Service Engineer
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Bitcoin Devs Company Sany, India*Experience with Bitcoin BlockchainLightning Network (CLN or LND) is required. Please do not apply ifyou do not have theexperience.* · Musthave skills: Rust React Next.jsTypescript · ResponsibilitiesDevelopapplications using React andTypeScript · Assist in writing and maintaini ...
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DGM - Technical Support
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Senior Linux Admin
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Service Engineer - Sany, India - capital engineerings
Description
AviAppliances
Overview
TheService Engineer plays a crucial role in our organization byproviding technical support and services to our customers. They areresponsible for installing maintaining and repairing equipment aswell as providing technical assistance and training to endusers.This position is vital in ensuring customer satisfaction andmaintaining our reputation for highqualityservice.KeyResponsibilities
RequiredQualifications
communication,customerservice,time management
