Customer Relation Executive - Borivali, Mumbai, Maharashtra, India - Banagalore strategic solutions

Banagalore strategic solutions
Banagalore strategic solutions
Verified Company
Borivali, Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description:

  • Responsible for proper counter display of jewellery.
  • Responsible for supervising activities of counter sales.
  • Sells products by establishing contacts by developing relationships with the prospects and
recommending solutions.

  • Maintaining quality service by enforcing organization standards.
  • Contribute to team efforts by accomplishing the counter targets as set by the organization.
  • Achieve the showroom sales and operating expenses targets while maintaining focus on quality
of customer service in showrooms.

  • Coordinate with merchandizing team to ensure the supply of merchandise to showroom as per
the demand.

  • Deliver showroom sales and operating expenses targets on a daily, weekly, monthly, quarterly
and annual basis.

  • Responsible for high level of customer service and customer delight.
  • Responsible for creating right shopping ambience in the showrooms.
  • Adhere to reverse logistics (for old gold) guidelines as per the defined SOPs.
  • Support in execution of any activities aimed at increasing sales.
  • Execute processes to minimize losses due to shop lifting or pilferage.
  • Ensure adherence to the showrooms standard operating procedures to drive efficiency and
utilize communication channels to provide upward feedback from time to time.

  • Follow all showroom operations SOPs and work towards continuous improvement of the same.
  • Responsible for all point of sales activities in the showroom which includes sales transactions,
tracking customer orders and payments, registering sale and maintaining inventory updates,

providing service, handling old gold and after sales service, gathering consumer data for

feedback.

  • Responsible for inventory management process in the showroom.
  • Shall adhere to the standards established in terms of grooming, attendance and punctuality.
  • Maintaining professional and technical knowledge of products by attending product trainings
and workshops.

  • Act as a mentor and guide for counter sales executives.

Job Types:
Full-time, Permanent


Salary:
₹9, ₹33,707.21 per month


Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Ability to Commute:

  • Borivali, Mumbai, Maharashtra (required)

Ability to Relocate:

  • Borivali, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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