Ivf Patient Counselor - Delhi, India - Risaa IVF

Risaa IVF

Verified Company

Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About the company:

Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Afghanistan and has its headquarters in New Delhi.

Risaa IVF is backed with India's leading IVF specialist Dr.

Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and treatment with us.

Established in 2012, Risaa IVF provides state-of-the-art IVF Lab with latest world-class equipment and technology.

Tele Caller-Patient Counselor (experience with IVF/Hospital)

Job Summary

Essential Functions/Job Duties:
Responsible along with sales professional for overall 100% customer satisfaction rating for assigned account base
Maintain CRM system with accurate customer and pipeline information for assigned accounts

Follow up clients and convert leads to sale in systematic manner
Satisfy customer on given best solutions and procedures on phone/meeting
Meeting patients to discuss their emotional, physiological & lifestyle issues.
Providing relevant information and resources specific to the patients needs.
To minimize doctors time by explaining and clearing the doubts of the patients.
To explain about the intensity of the disease and to encourage the patients to come for follow up.
To explain to the patients about the location and the facilities available in the centre to enable and help them to select appropriate place to take treatment.
To explain to the patients about the modern method of IVF treatment and its cost.
Follow up and coordinate for the treatment plan
Assist Doctors/Consultants for their client related query

Key Skills
Good communication skill, presentable personality, eager to serve client

Minimum 1-2 years of experience in any IVF Centre

***
Salary: ₹30, ₹35,000.00 per month

Contact HR Manager-

Pay:
₹30, ₹35,000.00 per month

Benefits: