Sales Representative - Indore, Madhya Pradesh, India - Task Source
Description
We are looking for
Back Office
Sales Representative. You'll be part of a cross-functional team that's responsible for selling products and meeting client needs while obtaining orders from existing or potential sales.
Task Source is a growth accelerating Business Process Outsourcing company located in Indore.
It is known for delivering IT Support, Website Development, Digital Marketing, Bookkeeping, Accounting, Back Office Support, Data Entry services to clients across diverse sectors in the US Market.
Belgium Diamonds LLC, Belgium WebNet LLC, Belgium Properties LLC & Green Cars NY LLC are our Prime Business Associates. Since 1988 they specialize in Wholesale Diamonds, Fine Watches, IT & Real Estate.We are headquartered in the heart of New York City famed Diamond District on 47th Street and function from a centrally located office in Indore, the cleanest city in India.
Job Location& Timing:
Work from home (US Night Shift PM TO 3.30 AM IST)
Job Type:
Regular/Full Time, 5 days working (Sat & Sun off)
Education:
Any Graduate with Excellent Communication Skills
Experience:
Minimum 2 to 3 years of telemarketing experience on calls for US customers
**Job Description:
- *
- Experience in handling incoming and outbound calls
- Good communication skills written and verbal
- Resolves customer complaints by investigating problems, developing solutions and making recommendations to management.
- Needs to be a quick learner and come up with alternatives offering customers
- Learn how products work and how to troubleshoot issues with customers
- Preferably has some experience in the diamond, beauty/salon industry
- Expertise in maintaining high standards of customer service, with quality & service norms to achieve customer satisfaction and business retention.
- Ability to use sound decisionmaking skills and effectively perform in a selfdirected work environment
- Needs to be aware of the US customs and traditions well.i.e. difference between Jewish and normal US holidays
Skills:
- Familiarity with current technologies, like desktop sharing, VoIP and troubleshooting internet issues.
- Experience with wordprocessing software and spreadsheets (e.g. MS Office).
- Needs to be aware about SMO ( Social media Optimization)
- Proficient with MS Office.
Job Type:
Full Time
Job Location:
- Indore
Experience:2 to 3 Years
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