Service Advisor - Alleppey, India - Incheon kia

Incheon kia

Verified Company

Alleppey, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Greetings from Incheon KIA...

We are hiring service advisors in the Kottayam branch.

Job Location :
Kottayam

Job Description;

Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle dropoff, and vehicle pickup.
Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.
Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Profile Requirement;