Print Services - Pune, India - Capgemini
Description
Work with customers to understand their needs and requirements for Print Service tool implementation.- Develop and present a roadmap for Print service tool implementation that meets the customer s needs and requirements.
- Work with the technology team to develop and implement the roadmap.
- Provide support to customers during and after implementation.
- Working with service desk teams to understand their current technology infrastructure offered to customers.
- Processes of Service Desk
- Incident Management and other ITIL processes would be preferred.
- Experience in working with technology teams to implement solutions.
Primary Skills:
- Print Service
Secondary Skills:
- RDS (Remote Desktop Support) + Device Lifecycle mgmt. + AD Add/remove)
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