Front Office Associate - Wayanad, India - Kuruva Island Resort & Spa

Kuruva Island Resort & Spa
Kuruva Island Resort & Spa
Verified Company
Wayanad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Summary:

  • Process all guest checkins, verifying guest identity, form of payment, assign the room, and activate/issue room key.
  • Set up accurate accounts for each guest according to their requirements.
  • Ensure rates match market codes, and document exceptions.
  • Secure payment before issuing room key, verify/adjust billing.
  • Compile and review daily reports/logs/contingency lists.
  • Complete cashier and closing reports.
  • Supply guests with directions and property information.
  • Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met.
  • Process all payment types, vouchers, paidouts, and charges. Balance and drop receipts.
  • Count and secure the bank at the beginning and end of the shift. Obtain manual authorizations and follow all Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.

Requirements:


  • Degree/Diploma in Hotel Management
  • Minimum 12 years experience in a Luxury hotel or resort preferred
  • Excellent Communication skills
Food and Accommodation will be provided


Job Types:
Full-time, Permanent


Pay:
₹13, ₹20,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Day shift
  • Night shift

Ability to commute/relocate:

  • Wayanad, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Experience:

Front Office: 1 year (required)


Language:


  • English (required)

Work Location:
In person
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